While it sounds like you’ve already tried to call our customer service line at (888) BEST-BUY or (888) 237-8289, I’m happy to answer any questions you may still have and do what I can to help.
Does Best Buy have 24/7 customer service?
If you find yourself in need of a Geek Squad Agent, you can chat with an Agent 24/7 online or call 1-800-433-5778. You can also make an appointment to work with an Agent at any Best Buy store or in your home.
Can you order from Best Buy over the phone?
Placing an order by phone
Call 1-800-237-8289 to place your order over the phone.
Does Best Buy chat 24 hours?
Agents are available 24/7. If you have a code from an Agent, enter it to begin a remote session.
How do I talk to a manager at Best Buy?
We here on the social media team are located in our corporate offices and should be equipped to handle what’s going on with a purchase or service. We’d love the opportunity to try and assist you through this, but do recommend calling our customer service line for support via phone at (888) BEST BUY or (888) 237-8289.
Can you trust Geek Squad?
The most famous consumer tech-support service is undoubtedly Best Buy’s Geek Squad. Geek Squad is also arguably the most polished computer-help service, offering not only online help, but in-store and at-home repair services, too.
Does Best Buy have free tech support?
Available on all your product purchases. You get free Geek Squad support options on all your tech whenever you need it, no matter where you bought it. We’re available for in-store precinct support or in-home support and troubleshooting. Plus, you can chat with an Agent or call us at 1-888-237-8289 anytime, 24/7/365.
What is total tech support Best Buy?
The heart of Total Tech Support gives you unlimited support for all your tech and appliances, no matter where you purchased them. Get help in store, over the phone and 24/7 online. We’re here to answer your questions and help you use your devices.
How long does it take Best Buy to get an order ready?
Ready in one hour:
*Some orders require additional payment validation and take longer to process. Items such as TVs, large appliances, and mobile phones with plans will take additional time to pick up in the store.
Does Best Buy call before delivery?
As it sounds like you’re aware, we expect our customers to receive a call from us before the delivery of their major appliance. It certainly makes the delivery experience easier for everyone involved, and I’m sorry to hear this wasn’t the case with your most recent refrigerator delivery.
Does Best Buy ship to your house?
Now you can place an order on BestBuy.com and get it delivered the same day. Same-day delivery is available 7 days a week, for both residential and business customers in select areas and ZIP codes. Holiday delivery times may vary.
How do I contact geek?
For assistance, please contact our Customer Support team in your Order History and click “Contact Support” for the order you need assistance with. If you’d like to listen to audio instructions for contacting us, please call 1-800-266-0172.
What time does Best Buy restock online?
Best Buy restocks products on Tuesday both in-store and online. They start restocking at the beginning of the day (usually at 7:00 a.m.). The products are usually fully stocked by the afternoon. Best Buy usually restocks every week online, but it may only restock every other week in-store depending on the need.
Who is the head of customer service at Best Buy?
Allison Peterson is the chief customer officer for Best Buy Co. Inc. In this role, she is responsible for the holistic enterprise and customer strategy, including the development of innovative business initiatives, value propositions and experiences that create meaningful differentiation and brand love.
How do I escalate an issue with Best Buy?
If you have a complaint about an item you bought from Best Buy or about the service you received in one of their stores, you can contact the company’s customer support by calling 1-888-BEST-BUY (1-888-237-8289).
What happens if Best Buy delivery is late?
My delayed item is now on sale for less than at the time I purchased it. What happens? You’ll benefit from our Price Match Guarantee. If the price of the item drops at the time of shipment, you’ll automatically be charged the lower price.
ncG1vNJzZmivp6x7or%2FKZp2oql2esaatjZympmeYpMRusM5moGaroJqurHnTqGSsp52avK%2BxjJqrZpqVqMFurtSyZJyglZi4brXTZqaurF2XsrTAwa6wZqiYpLumec2upJudomJ%2FcA%3D%3D