To change your rating or review:
Go to the Me tab on the Shopee App.Tap on My Purchase.Select on the order that you want to change the rating for.Scroll to the bottom of the page and tap on ★ View Rating.Find your review from the Shop Rating tab and tap on Edit.Change the rating / review and Submit.
How do I delete a rating on Shopee?
Once you have submitted a review, you can no longer manually delete it. Instead, you can edit it within 30 days of submitting your review. For Buyers, make sure that your review is honest and relevant to give other users helpful information about the product before making a purchase.
How many times can I edit Shopee rating?
Shoppers will be prompted to rate every product they received within 15 days of order completion, and are allowed to edit their rating once within 30 days from the day they first rated.
How do I find my Shopee rating?
You can check your ratings and reviews on the Shop Rating page. Use the filters to look for a specific product. Your shop rating can also be viewed under the Customer Satisfaction category on the Account Health page. Aim to have a rating of at least 4.5 to achieve good seller performance.
What should a 5 star review say?
“We are incredibly grateful that you took the time out to leave us a 5-Star review.” “Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
Can sellers delete reviews in Shopee?
While we understand that negative ratings (especially a 1-star rating without comments) can be aggravating to sellers trying to achieve a high shop rating, Shopee will not delete ratings unless they fall under the above scenarios.
How do you ask for a 5 star rating?
When Asking For A Review, Here’s What You Need To Know
Always get permission before sending a review request.Ask at the peak of your customer’s happiness with your service.Let your customer know that you’re asking for a “favor”Let your customer know how long this will take.
What is a good review rating?
A study by the Spiegel Research Center determined that ratings of 4.2 – 4.5 are the most trusted. This is a great goal to aim for, and realistic as well. Mistakes happen in every business in every industry. It’s a waste of time to stress over a single negative review or an unattainable perfect rating.
How do you write a glowing review?
8 tips for writing great customer reviews
Provide useful, constructive feedback.Talk about a range of elements, including customer service.Be detailed, specific, and honest.Leave out links and personal information.Keep it civil and friendly.Feel free to update your review if needed.
Why is my product review removed Shopee?
To ensure all product reviews are of good quality and relevant to the product listing, Shopee removes product reviews that contain content (text and/or images and video) that is: Abusive, vulgar or otherwise objectionable. Not relevant to the product or the service provided by the seller.
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