YOOX has a consumer rating of 2.05 stars from 396 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about YOOX most frequently mention customer service, credit card and wrong size problems. YOOX ranks 240th among Women’s Clothing sites.
Are items from Yoox authentic?
Yes, all of the products on yoox.com are authentic, guaranteed by direct and well-established relationships with designers, manufacturers and authorized dealers.
Who is yoox?
About Yoox: YOOX.COM is the only destination offering an infinite mix & match of hard-to-find styles and trends: exclusive collections by prestigious designers, vintage collectibles, selected range of end-of-season clothing and accessories at accessible prices.
Is yoox an outlet?
Yoox.com: Yoox.com sells clothes and accessories from luxury brands at discounted or outlet prices.
How long does yoox take to refund?
Refunds are processed within approximately between three (3) to seven (7) business days of our receipt of the returned merchandise and confirmation that the return conditions have been satisfied. Your refund will be credited back using the same payment method used to make the original purchase on the Website.
Is FarFetch legit?
FarFetch is a legitimate choice. Its partners are trustworthy, and it also has a good return policy.
Is outnet legit?
Is The Outnet Legit? Yes, The Outnet is 100% legit. They do not sell fake merchandise, and they only source from the best brands from around the globe. Check their website every week for new arrivals, special brand sales, etc.
Does Yoox have free returns?
You can return any item purchased on yoox.com within 60 days of the delivery date. Here’s how: Fill out the Return Form. We will deduct a flat Return Fee of USD 6.95 (plus Sales Tax on this fee, where applicable) from your refund.
What is the difference between Yoox and outnet?
While Yoox sells a lot of ultra luxury product, in volume terms, that’s outweighed by the middle and lower-priced product it also offers. The Outnet by contrast is very much the upscale outlet sister of Net-a-Porter with its feet very firmly in the luxe camp. And that profile isn’t just about the product it sells.
Is Yoox in the US?
YOOX NET-A-PORTER GROUP has offices and operations in the United States, Europe, Middle East, Japan, China and Hong Kong and delivers to more than 180 countries around the world.
What is Yoox business model?
YOOX NET-A-PORTER is uniquely positioned in the high-growth luxury e-commerce sector thanks to a focused business model that comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops: NET-A-PORTER, MR PORTER, YOOX and THE OUTNET.
How do I contact Yoox?
We are here to help. We are here to assist you from Monday to Friday 9 am to 11 pm, excluding holidays . You can also call us at our toll-free number 1-855-529-4494 – Monday through Friday from 9 am to 11 pm EST, excluding holidays .
Does Yoox ship to China?
YOOX NET-A-PORTER GROUP has offices and operations in the United States, Europe, Middle East, Japan, China and Hong Kong and delivers to 180 countries around the world.
How do I return something to Yoox?
Exchanges are subject to product availability at our warehouse. You can request an exchange using the online Return Form on the website, which allows you to exchange your purchased product using the options available.
Who is Alison loehnis?
Alison Loehnis was appointed President of the Luxury and Fashion Division of YOOX NET-A-PORTER in 2015. She is responsible for the multi-brand online stores, NET-A-PORTER, MR PORTER and THE OUTNET. Alison joined NET-A-PORTER in 2007 as Vice President of Sales and Marketing, becoming President of NET-A-PORTER in 2011.
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